Privacy Policy

Last Updated: January 1, 2026

MediSlot Healthcare Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, age, gender, phone number, email address, and physical address.
• Medical Information: Health history, prescriptions, and consultation records uploaded by you or generated during teleconsultations.
• Payment Information: Processed securely via third-party payment gateways (we do not store CVV or PINs).

2. Use of Information

Your data is used to:

• Facilitate doctor appointments and ambulance bookings.
• Provide teleconsultation services securely.
• Improve our platform's functionality and user experience.
• Comply with legal obligations under Indian law.

3. Data Security

We employ industry-standard security measures, including 256-bit SSL encryption, to protect your data. Access to medical records is restricted to authorized personnel and the specific medical practitioners you consult.

4. Cookies

We use cookies to personalize content and analyze web traffic. You can modify your browser settings to decline cookies, but this may limit platform functionality.

5. User Rights

You have the right to access, correct, or request deletion of your personal data. Please contact our Grievance Officer for such requests.

For any privacy-related concerns, please contact us at privacy@medislot.in.